Leadership & Change in a Crisis Organization

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A financial service organization implemented the Consolidation Project to offset declines in the economy and operational revenue. This exploratory study examined the relationships between transformational, transactional, and laissez-faire leadership styles of departmental leaders and their subordinates’ perceived extra effort, leadership effectiveness, satisfaction of leadership, and perception of change in a crisis situation.

SKU: SSFD100 Categories: , Tag:


This book is the first published work of Dr. Jennoa R. Graham during her doctoral studies at Capella University.  This comparative analysis demonstrates the link between transformational leadership style and employee perception in sustaining organizational change success and preventing crisis reoccurrence.


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